Free Shipping, Anywhere in the World

FAQ

Payment

We accept payment through Paypal.

If you don’t have a PayPal account, you can still pay at the PayPal site with your credit or debit card. For this, click on “Pay with Debit or Credit Card” below the Payal login button. If you have questions about how this works, please drop us a note here.

Cash on Delivery is also available for orders within India.

SHIPPING AND DELIVERY

We have resumed shipping to all parts of the world.

Orders placed with DHL and FEDEX will ship immediately.

Orders placed with Free Standard Shipping will be shipped out as soon as India post resumes international services.

Needless to say, we need your support now more than ever. Even if delayed, we will ensure that your orders get to you. 

Don’t worry, we have you covered.

Our general processing and shipping times are given below. If it’s a last-minute gift, please let us know at checkout. Or feel free to contact us, we’ll do our best to make sure you have the gift in time.

All orders are shipped within 1-3 business days of receiving your order.

Yes, we ship worldwide!
 
And hurray! Standard shipping is free, anywhere in the world!

The delivery time of your order will depend on the shipping mode you choose at checkout:

a) FREE STANDARD SHIPPING : Delivers in 10 – 20 business days

b) DHL : Delivers in 10 – 20 business days

c) DHL Express : Delivers in 10 – 15 business days

d) FEDEX Economy : Delivers in 7 – 8 business days

Online tracking is available for DHL and FEDEX, but not for Standard Shipping.

The shipping times are estimates based on our experience, but rare custom delays could take longer.

Standard Shipping is FREE, anywhere in the world.

The shipping cost for DHL and FEDEX will depend on your location. The best way to find out the exact cost is by adding the items to basket. The shipping modes and charges will automatically display at checkout.

The shipping rates are FLAT RATES, every additional item ships for free.

Buyers are responsible for any customs fees.

Sure, we will – without being asked.

Your order will arrive in a beautiful handcrafted gift box with a unique fabric bow, ready for gift giving. We’ll also hand write your gift message, if you provide one at check out.

Returns & Exchanges

You can cancel an order, that has not yet been shipped. Please send a request to devi@papermelon.com. After an order has been shipped, it cannot be cancelled and the return policy mentioned below is applicable.

We gladly accept returns and exchanges. Please contact us within 15 days of delivery. The returned product should be in its original packaging and in the same unused condition as received.

Replacement will be shipped as soon as the original item has been received at our address.

New Designs Every Month

Be the first to hear about new product launches & special studio happenings – once a month.