FAQ
Payment
We accept payment through Paypal.
If you don’t have a PayPal account, you can still pay at the PayPal site with your credit or debit card. For this, click on “Pay with Debit or Credit Card” below the Payal login button. If you have questions about how this works, please drop us a note here.
Cash on Delivery is also available for orders within India.
SHIPPING AND DELIVERY
We’ve got your back!
For a swift delivery within a week, simply opt for our UPS Expedited Shipping at checkout and finalize your order.
Need a bit more assurance or a personal touch? Reach out to us, and we’re here to ensure your gift arrives right on time.
All orders are shipped within 1-3 days from the moment your order is received.
Absolutely! We ship to every corner of the world, and the best part—standard shipping is on us, no matter where you are!
The arrival of your order depends on the shipping mode you choose at checkout:
a) Free Shipping: Delivers in 10-14 days
b) First Class: Delivers in 7-10 days
c) UPS Expedited: Delivers in 5-7 days
While these are estimations based on our vast shipping experience, occasional customs delays may extend the journey.
The shipping cost varies based on the mode you select at checkout.
- Standard Shipping (Delivers in 10-14 days) – FREE for all orders
- UPS Expedited (Delivers in 5-7 days) – FREE for orders over $300
For precise costs, simply add your desired items to the basket. The shipping modes and charges will magically appear at checkout.
Enjoy flat-rate shipping—every extra item ships for free!
While we handle the journey, please be aware that any customs fees that may arise are the responsibility of the buyer.
Absolutely, consider it a delightful surprise—no need to lift a finger.
Your eagerly anticipated order will grace your doorstep nestled within a stunning handcrafted gift box, complete with a distinctive fabric bow that adds a touch of uniqueness. But that’s not all! Should you decide to share a personalised message at checkout, we’ll take it upon ourselves to transform those sentiments into a handwritten note.
Because at Papermelon, we understand that the true essence of gifting lies not just in the item itself but in the art of presentation and the personal touch that accompanies it.
Returns & Exchanges
We gladly accept returns and exchanges because we want you to have a piece that resonates with your soul.
Please contact us within 15 days of delivery.
Your delight is our masterpiece, and we’re here to ensure that your experience with Papermelon remains a tale of joy and wonder.
Read all about our 100% Happiness Guarantee here.